Contact information

If you have questions about our products, orders, shipping, returns, refunds, or general customer service, please contact us using the information below.

Customer Support

Email: hello@oakandlumen.us

Phone: +1 (919) 236-5336

Address:
3338 S Rybolt Ave
Indianapolis, IN 46221
USA

How We Can Help

Our customer support team can assist with:

• Product questions
• Order status and order-related inquiries
• Shipping and delivery questions
• Return and refund requests
• Damaged or incorrect items
• General website and purchasing questions

When contacting us about an existing order, please include your order number and the email address used to place the order whenever possible. This helps us locate your order and respond more efficiently.

Customer Service

Email is generally the most convenient way to contact us regarding orders, returns, and other customer service matters.

Please allow reasonable time for our team to review and respond to your request.